Customer Console · Under Construction
We are developing a unified customer self-service portal where you will be able to manage compute resources, check token usage, and handle billing tickets.
The customer console is under construction.
Preparation Progress
The release date will be determined based on development and testing progress and is not yet announced.
Coming Soon
These capabilities will be gradually enabled after the console goes live.
Compute Resources and Instance Management
View instance status, configuration, and resource usage.
Token Usage and Quota Inquiry
API call volume, quota balance, and usage trends.
Billing & Invoices
View billing details and request invoices.
Tickets & Technical Support
Submit tickets and track their status.
Equipment Rental Ledger
Rental equipment list, rental period, and return records.
Notifications & Alerts
Real-time alerts for resource usage, billing, and service status.
Online Registration Notification
Leave your contact info and select the features you're interested in. We'll notify you once the console launches.
Current Service Channel
Before the console goes live, you can still get support through the following methods.
Business Email
business@jack21holding.comCustomer Service Phone
+60 3-2788 1688Online Inquiry Form
Contact Us